This Privacy Policy explains what information TendWise AI (“we”, “us”) collects when you use this website, why we collect it, and the choices you have. We serve businesses in the United States, the United Kingdom, the European Union and the Gulf region, and we aim to meet the expectations of the GDPR, the UK GDPR and the data protection laws of the UAE and Saudi Arabia.
Information we collect
- Strategy call requests. When you submit the booking form we collect your name, business email, company name, company size, country or region, service of interest, project description, budget range (optional) and preferred contact method.
- AI assistant conversations. When you use the chat assistant, your messages are sent to a third-party AI provider to generate replies. We do not save chat conversations on our website. Your browser keeps the current conversation only until you close the tab.
- Technical information. Like most websites, our hosting provider records basic technical data such as IP address, browser type and pages visited, for security and to keep the site running.
How we use your information
- To reply to your request and arrange a strategy call.
- To prepare proposals and deliver services you ask for.
- To protect the website against spam and abuse.
- To meet legal and accounting obligations.
We do not sell your personal information, and we do not use it for automated decisions that affect you.
Legal basis
Where the GDPR or UK GDPR applies, we process your information to take steps at your request before entering into a contract, for our legitimate interest in running and protecting our business, and to comply with legal obligations.
Cookies and browser storage
This website does not use advertising cookies. If you click “Accept” on our cookie notice, we use Google Analytics cookies to measure how visitors use the site, such as pages viewed, approximate location, device type and how you found us. If you click “Decline”, analytics cookies are not set. You can change your choice at any time by clearing this site’s data in your browser. The site also uses your browser’s storage to remember your cookie choice, chat conversation and form choices.
Who we share information with
- Our website hosting and email providers, which store and deliver data on our behalf.
- The AI provider that powers the chat assistant, which receives chat messages to generate replies.
- Google, which provides Google Analytics if you accept analytics cookies.
- Professional advisers or authorities when the law requires it.
Some of these providers may process data outside your country. Where required, we rely on appropriate safeguards such as standard contractual clauses.
How long we keep information
We keep strategy call requests for as long as needed to respond and to manage any resulting business relationship, and for any period required by law. You can ask us to delete your information at any time.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict how we use it. To make a request, contact us using the details below. You also have the right to complain to your local data protection authority.
Contact us
To ask a question about this policy or your information, use the contact form or the email address shown in the footer of this website.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.